Refund Policy

Refund Policies

Devolution:
Our return policy has a maximum period of 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for return, your item must be unused and in the same condition you received it.


Refunds (if applicable):
Once your return is received and inspected, you will be sent an email notifying you that we have received the returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 2 business days of successful receipt of your order.

If you have already done the above and still have not received a refund, please contact us by e-mail: vitorrs@dungola.com